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Jun 20, 2019, 10:00:00 AM
Highgate House, Northamptonshire

Highgate House in Northamptonshire has been awarded a 2019 TripAdvisor Certificate of Excellence in recognition of providing exceptional customer service, an accolade received now for nine consecutive years.

Celebrating excellence in hospitality, the Certificate of Excellence is awarded to businesses that have earned great traveller reviews on TripAdvisor in the past year, and is only given to establishments that have continually delivered a superior customer experience.

Some of the comments that contributed to the Certificate of Excellence include:

'Lovely overnight stay! Food was delicious, the room was comfortable and spacious. Truly relaxing time even with our baby. The staff were super friendly, helpful and attentive at every touch point throughout the whole stay.'

'Full credit to the staff at this amazing place for a great 2 day stay and conference. The food really was superlative. Well done staff I hope that one day I can come and stay again.'
 
'We got married here in August and can not fault Highgate House at all. The staff were so friendly and went above and beyond in order to meet and exceed our needs. The food was amazing, with many of our guests telling us it was the best food they’ve ever had at a wedding. The hotel itself is clean and comfortable, with lots of different parts to explore.'
 

Sundial Group's Managing Director, Tim Chudley, said:

'It’s a great honour to receive the Certificate of Excellence at Highgate House for 9 years in a row. The accolade is testament to the hard work of our team who are committed to providing an outstanding customer experience for all of our guests, whether they are here for a leisure break, a conference or wedding.'