"I would like to extend my sincere thanks to you for all your help in making our client party run so smoothly. I know my colleague was extremely grateful to be working with such a professional team"

Downs Client Party

"The Staff of a British not-for-profit social housing improvement service recently met for a highly successful conference at Woodside in Kenilworth."

British not-for-profit social housing improvement service

"Exceptional value for money, most occasions Highgate House came in cheaper than most other hotels in the area but on the odd occasion when they didn’t the extra value added things we received were above and beyond our expectations. Highly recommend this venue!"

Like Minded Women

"I would just like to say that your team at Highgate House are a credit to you. I have just returned from a Leadership Course, we are all area and account leaders within the FM industry. We pride ourselves on knowing what good customer service looks like and we do know how hard it is to achieve. Talk at our dinner table often turned to the skills of your reception and catering team. We also during class time noted how thorough a young male cleaner was while working outside our classroom. Altogether a free mystery shopper experience for you! Please pass on my thanks on them all making it a great stay, food was also good and your chef engaging.

We will be back."

Interserve Support Services

"The venue is beautiful, and coupled with delicious food and exceptional service, I felt an obligation to express, on behalf of all of us, our sincere thanks."

De Puy

We have worked with your team for many years and at all times my/our experience has been first class. It was so important to me to be able to deliver our leadership programmes at Woodside and that you found a way to work with us on this is very much appreciated.

You have a great team at Woodside. I applaud how well your team move between professionalism and friendliness. They make this look easy. They make me and all of my colleagues feel we are truly welcome. Your services from meeting room preparations and maintenance, to your excellent chef and dining room service team are always focused on customer experience and as a consequence we have a great experience.

We know exactly what our experience will be and how each of our programme attendees will find the experience too. If something different is needed or occurs during our stay with you, your team will deal with it with professionalism and attendance that is second to none.

Wendy Hughes - BAM Nuttall