"The Staff of a British not-for-profit social housing improvement service recently met for a highly successful conference at Woodside in Kenilworth."

British not-for-profit social housing improvement service

"From an organiser’s perspective, the venue and its staff were extremely professional and helpful throughout. Despite having a very short lead time and several changes, including some additional requests the night before, Highgate House and its staff were thoroughly professional, helpful and efficient in the way in which they dealt with the planning of our event. The quality of food was excellent and the overall response from colleagues was that Highgate House was a great choice of venue. It is certainly a venue we will be using again in the future."

Barclaycard

"Though my feedback said 'met expectations' this is misleading because these expectations are very high because of past experiences at Highgate House. There is a sense of "team" and everybody ....catering, gardeners, reception all being a part of a team ethic. Little touches like offering to carry over materials to the room are appreciated. Also a "Good morning" and a smile go a long way so well done!"

Submitted to BDRC VenueVerdict system

"I would just like to say that your team at Highgate House are a credit to you. I have just returned from a Leadership Course, we are all area and account leaders within the FM industry. We pride ourselves on knowing what good customer service looks like and we do know how hard it is to achieve. Talk at our dinner table often turned to the skills of your reception and catering team. We also during class time noted how thorough a young male cleaner was while working outside our classroom. Altogether a free mystery shopper experience for you! Please pass on my thanks on them all making it a great stay, food was also good and your chef engaging.

We will be back."

Interserve Support Services

Absolutely everyone there was very helpful in making our conference and stay a total success.  I was delighted with:

- The venue
- The organization of our meeting room
- The helpfulness of the people taking care of us and our room during our meetings
- The well-equipped comfortable meeting rooms
- The high standard of the bedrooms
- The excellent food in the restaurant
- The helpfulness of the staff at Reception, especially the young man who managed to organise enough taxis to get 40+ people back to various train stations and Birmingham airport at short notice. The lesson learnt for me was to organise these things in advance in future!

I couldn’t fault Woodside and Sundial Group and would definitely recommend the centre to others. Thank you, we had a very successful and enjoyable conference.  

Stella Clarke, Jacobs

Having had a previous experience of Teamscapes before, I was really looking forward to the day but I had not told my team much about it because I wanted them to be surprised and it worked! They really loved the day, the two activities that Lucy facilitated worked perfectly for us as team to discuss communication in general and teamwork. We have a great team but there is always something else we can work on to ensure we are maximising our potential; ensuring we are working towards the same goals; and that everyone feels included and has the opportunity to contribute and develop fully.

Thank you Lucy and the team for making our team away day very memorable! I will always talk highly of and recommend Teamscapes!

Mitie Client Services