I (Iain) work as an associate with Laing O'Rourke delivering a 4 module, 11 contact day programme branded Supervisors for 2020.

The culmination is a two day event at Highgate and it is an absolute pleasure to be able to expose them to the levels of service, genuine pleasantness, and obvious passion for detail that continues to elicit wows and similar comments from our delegates (over 100 so far, 400 to come).

What is so special is that we share and encourage a range of behavioral change opportunities that would enhance their supervisory effectiveness during the 11 days and these are so obviously enshrined and displayed by every last person we come into contact with whilst at Highgate (Sundial Group). This in itself is an absolute credit to everyone there, and also actively demonstrates the impact of not just recognizing and talking about these values , but also living and displaying them at every opportunity.

Your people are clearly very special and care immensely about all aspects of their roles and jobs, not at all dissimilar requirements of a construction site supervisor, just a different environment. Please pass on my own personal thanks to your colleagues in acknowledgement of their efforts that go so far to make every event we have at Highgate special, memorable and reflect the core values, behaviours and beliefs that we encourage within the program.

Laing O'Rourke

Having had a previous experience of Teamscapes before, I was really looking forward to the day but I had not told my team much about it because I wanted them to be surprised and it worked! They really loved the day, the two activities that Lucy facilitated worked perfectly for us as team to discuss communication in general and teamwork. We have a great team but there is always something else we can work on to ensure we are maximising our potential; ensuring we are working towards the same goals; and that everyone feels included and has the opportunity to contribute and develop fully.

Thank you Lucy and the team for making our team away day very memorable! I will always talk highly of and recommend Teamscapes!

Mitie Client Services

"Carl & Keith who looked after us during the day, were there at every moment to help us - thank you. Lucy McGibbon - inspirational Lucas & Adam in the evening were extremely attentive. The food is outstanding!"

Submitted to BDRC VenueVerdict system

"From an organiser’s perspective, the venue and its staff were extremely professional and helpful throughout. Despite having a very short lead time and several changes, including some additional requests the night before, Highgate House and its staff were thoroughly professional, helpful and efficient in the way in which they dealt with the planning of our event. The quality of food was excellent and the overall response from colleagues was that Highgate House was a great choice of venue. It is certainly a venue we will be using again in the future."

Barclaycard

A big thank you, from the team at Ashfield to the team at Highgate House for your warm hospitality. We experienced Highgate at its finest during our team event: meeting space, private dining, overnight accommodation, team building and attentive service levels. Following a feedback survey relating to the event, we are delighted to have achieved our objectives and did so with your help.

Ashfield Healthcare

"Both Jef and I want to thank you and the whole team at Woodside for making our conference so successful. As you promised we have been completely looked after at every touch point throughout the four days. In addition to this I want to share some highlights and the things we have valued: - All of our guests have been really well looked after, their needs responded to very quickly and so professionally, i.e. change of rooms, boosting the internet connections. - The STS touches in the bedrooms and the maps into Kenilworth. - Our day to day support from Keith, Carl and the team on reception, photocopying, laminating, numbers for dinner, room changes. - The restaurant and the bar team have ensured we have had two great formal dinners, both food and service being excellent and again very responsive and friendly. - Thanks to Lucy and her team for the fantastic cocktail challenge which was hugely successful and great fun. - Last but not least to Kate and Rachel for bringing the project to life and coordinating the complexities of our needs. We started believing we had made a good choice, we have ended by knowing we made a GREAT choice."

Jackie Dean - Severn Trent Services